How BluePhone Works

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With BluePhone, Computer Repair Just Got Easier

Call BluePhone and tell your Personal Tech Expert about your issue and sit back and relax while your problem is solved. No need to disconnect your computer and take it to a shop. Your Personal Tech Expert can (with your permission) access your computer remotely.

More Than Tech Support

Our Personal Tech Experts can do more than fix problems like viruses and spyware. They can help you with downloading music to your iPod®, moving photos from your digital camera to your computer, fix printer settings, sync your calendar with your smartphone, format your PowerPoint® presentation and much more. BluePhone is really your at-home help desk.

Online Computer Repair, Available When You Need It

We realize that you are busy and no time is a good time to have computer problems. So we try and make it easy on you by being available 24/7. That means that not only can you call us day or night, but you can ask us to call you at a time that's right for you – say when the kids are napping or while you are running errands. Once you grant us permission to access your computer, you can continue your day and we will send you a detailed report with what we fixed.

It Doesn't Matter To Us If You Are A Mac or A PC

BluePhone Personal Tech Experts are highly trained and can work with both computers and any operating system.

Cost

Need a quick fix? You can try us out with a number of different single fixes.
Fix My Printer - $39.95
Fix My Smartphone - $39.95
Fix My MP3Player (or iPod®) - $39.95
Fix My Digital Camera - $39.95
Fix my Internet - $39.95
Fix My PC - $89.95
Spyware and Virus Removal - $89.95
Speed Up My PC - $89.95

Or you can join BluePhone and receive access to your Personal Tech Expert 24/7and as often as you need.

Getting Started with Remote Tech Support

To get started, simply choose the problem you need solved or the membership level which you would like to join and complete our sign-up process. Once you are signed up, you will receive your membership number and can call BluePhone and get help with your computer problem right away.

Cancellation

You can cancel by calling 866-727-BLUE (2583). There are no cancellation fees.

If you are not satisfied with the resolution of your single-fix, we will refund you within five (5) days of service by calling 866-727-BLUE (2583).

For subscriptions (monthly and annual), we will refund your initial charge within fourteen (14) days of signing up for service. You must cancel prior to renewal to avoid being charged for the subsequent month or year. Please call 866-727-BLUE (2583) to request a refund or to cancel your service.

About BluePhone

BluePhone is a leading online computer support company who is committed to helping each of our members get the most out of their PC, Macs and connected devices. We resolve hundreds of computer problems everyday. Our success is measured by the quality of service and satisfaction we provide each of our members and we are proud that we have earned a best in industry customer satisfaction rating of over 95%.